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Refund Policy

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We want you to love your Horse Boy products. If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for exchange or credit ONLY (excludes custom orders). Item must be in its' original packaging and in perfect, unused condition. Sorry, shipping costs will not be refunded. You will have to pay for your shipping back to us. Credits will be given when product is received by us.

Privacy Policy

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What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or add information to the membership area of the page.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://ntls.co 

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 6/12/2018

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

New Trails Learning Systems
P.O. Box 1362
Elgin, Texas 78621
USA
iThis email address is being protected from spambots. You need JavaScript enabled to view it. 
512-686-6202

Shipping Policy

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Before we get into specifics, let us be clear on our shipping "philosophy":

We want to get things to you as quickly as humanly possible;

For shipping charge (for expedited shipping, for example), we are not in business to "profit" from shipping; you are charged what we are charged;

Undercommit; overdeliver.

Our primary shipping service is USPS Priority Mail  and USPS Flat Rate Boxes. Both are "ground" services that take 5-7 business days from coast-to-coast (many of our products ship from our primary warehouse in Elgin, TX).

Delivery Time

Delivery Time is dependent on 2 factors:

"Availability". Every product detail's page will show a value similar to "Usually Ships in 2-3 days". It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" timeframe, but please do not count on that.

The method of delivery - "ground" services that take 5-7 business days from coast-to-coast.  

Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

International Shipping

If you'd like to make a purchase and have it shipped internationally, please send us an email at info [at ] horseboyworld  [dot] com. Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send a Paypal invoice (we currently only accept Paypal payments for orders shipped abroad). A member of our Customer Service team will contact you to make all the arrangements.

Terms & Conditions of Use

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Welcome to our online community! Horse Boy World and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Horse Boy World or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Horse Boy World or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Horse Boy World, with copyright authorship for this collection by Horse Boy World, and protected by international copyright laws.

TRADEMARKS

Horse’s trademarks and trade dress may not be used in connection with any product or service that is not Horse Boy’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Horse Boy. All other trademarks not owned by Horse Boy or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Horse Boy or its subsidiaries.

LICENSE AND SITE ACCESS

Horse Boy World grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Horse Boy World. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Horse Boy World. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Horse Boy World and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Horse Boy World name or trademarks without the express written consent of Horse Boy World. Any unauthorized use terminates the permission or license granted by Horse Boy World. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Horse Boy World so long as the link does not portray Horse Boy World, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Horse Boy World logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Horse Boy World and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Horse Boy World reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Horse Boy World and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Horse Boy World and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Horse Boy World or its associates for all claims resulting from content you supply. Horse Boy World has the right but not the obligation to monitor and edit or remove any activity or content. Horse Boy World takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Horse Boy World are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Horse Boy World and its associates attempt to be as accurate as possible. However, Horse Boy World does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Horse Boy World itself is not as described, your sole remedy is to return it in unused condition. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY HORSE BOY WORLD ON AN "AS IS" AND "AS AVAILABLE" BASIS. HORSE BOY WORLD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HORSE BOY WORLD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HORSE BOY WORLD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HORSE BOY WORLD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HORSE BOY WORLD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Horse Boy World, you agree that the laws of the state of Texas, Travis County, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Horse Boy World or its associates.

DISPUTES

Any dispute relating in any way to your visit to Horse Boy World or to products you purchase through Horse Boy World shall be submitted to confidential arbitration in Texas, Travis County, except that, to the extent you have in any manner violated or threatened to violate Horse Boy World’s intellectual property rights, Horse Boy World may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, Travis County, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Horse Boy World. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the top menu. Or you can email us at:  This email address is being protected from spambots. You need JavaScript enabled to view it.

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Copyright © 2021 New Trails Learning System. All Rights Reserved. Website by Roberts Web Desgin. Joomla! is Free Software released under the GNU General Public License.

ATHENA℠ and Horse Boy℠  Method are registered trademarks.

Information deemed to be reliable but not guaranteed. Check for pricing and trainings. Terms subject to change.

Horse Boy Method and Movement Method are not intended or offered as a cure for autism. Ameliorative effects may or may not occur. The Methods were found to be very useful with Rupert's son Rowan and with other children. Subsequently numerous university studies have been done and suggest a positive effect and the Methods are endorsed by neuro scientists. There is no guarantee of outcome.

By participating in a Horse Boy Method or Movement Method sessions, playdates, camps or training or applying them at home you accept full personal responsibility for any injury or death that can follow any equine activity. Horse Boy LLC, Horse Boy Foundation and it's staff and officers do not accept any liability.

Just as a reminder… Horse Boy Method Training is an introduction into the methods including but not limited to back-riding. We do NOT suggest that you go home and start back-riding with children. Practice, practice, practice! Seek professional advice from your trainers to deepen your skills as a rider and horseman/woman. Take lessons! Again, after the training you are probably NOT ready to ride with a child. Practice until you, your horses and your property are ready for back-riding! To advertise you are offering Horse Boy or Movement Method you need to complete our evaluation phase. Anybody not listed on this website as Mentor or Practitioner is not authorized to offer the Methods. HORSE BOY LLC, IT’S MEMBERS, OFFICERS, TRAINERS ETC ARE NOT LIABLE FOR ANY INJURY, DEATH OR DAMAGE CAUSED BY YOU BACKRIDING WITH A CHILD OR OTHER PERSON.

We do suggest you and anybody you work with wears protective gear like protective riding helmets etc.